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FAQ

DO YOU ACCEPT RETURNS?

I accept returns for a full refund on any unworn items within 7 days of delivery. Shipping, however is non-refundable. At anytime, if the item that you purchased is defective in some way due to craftsmanship, I will be glad to repair it or replace it at no cost to you. Keep in mind: wear and tear naturally occur when wearing jewelry. Please be sure to treat it kindly.

HOW DO I CARE FOR SILVER?

Sterling silver is beautiful and hardy, but it does get tarnished, that is! I like to use cotton flannel polishing cloths for day to day care. Please don't use silver cleaning dips. They erode the metal over time, and they're carcinogenic to boot. To help keep tarnish at bay, store your jewelry in bags or boxes to limit the exposure to oxygen.

HOW ABOUT GOLD PLATED/VERMEIL ITEMS AND HOW DO I CARE FOR IT?

Vermeil is gold plated sterling silver. While the layer of gold on vermeil is durable and long lasting, care should be taken to ensure it's longevity. I recommend that anything that causes a lot of friction against a vermeil piece be avoided. All you should need to care for your vermeil is a small, soft, cotton cloth.

HOW DO I CARE FOR OXIDIZED PIECES?

The process of oxidizing silver creates a nice, rich, dark finish. I treat all my pieces with a light varnish to deepen the color and to protect the finish. From time to time you may want to treat it with a light wax coating to help ensure a long lasting dark finish. Simply warm up your piece (hair drier or space heater), use a little wax (like beeswax or soy from a candle) between your fingers and rub into the surface. Remove any excess with a soft clean cloth.

You should avoid swimming, sleeping or bathing in these items. Avoid contact with detergent or abrasives.

Despite these measures, your oxidized sterling WILL begin to show silvery highlights. Some people like this, some people don't. I'll be glad to re-oxidize your item for you at any time (for free!).



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